08:00–20:00 WITA (GMT+8) · 7 days English · Bahasa · 中文 · 日本語 · Русский

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Contact KITAP Bali — Bali Visa Specialists

Have a question about kitap bali permanent? Get a personal reply within 2 hours during Bali business hours (08:00–20:00 WITA, GMT+8). Our visa specialists hold direct lines to Kantor Imigrasi Kelas I Denpasar and can answer most enquiries before your morning coffee finishes.

Within 2 hours Reply time
06:00–22:00 WITA, 7 days WhatsApp hours
Within 4 business hours Email reply
87% Enquiries via WhatsApp

How To Reach Us

How To Reach Us

Our visa specialists hold direct lines to Kantor Imigrasi Kelas I Denpasar and can answer most enquiries before your morning coffee finishes.

Fastest: WhatsApp

WhatsApp is our most-used channel — 87% of enquiries arrive there. We answer 7 days a week, 06:00–22:00 WITA.

Chat On WhatsApp

Or Send Us an Email

For document-heavy enquiries (passport scans, employment letters, financial proofs), email is best. We reply within 4 business hours.

Email Us

Outside Bali Hours?

WhatsApp messages sent outside business hours are queued and answered first thing next morning. For visa emergencies (overstay, day-of-departure), mark message URGENT and we’ll wake the on-call duty officer.

Message URGENT

Languages We Handle

We work in English (primary), Indonesian (Bahasa), Mandarin, Japanese, and Russian. For German, Dutch, French, and other languages, we have partner agents who can join the conversation.

Desk Hours

WhatsApp, 7 days
06:00–22:00 WITA
Business hours
08:00–20:00 WITA
Office, Mon–Fri
09:00–17:00 WITA

All times are WITA (GMT+8). Get a personal reply within 2 hours during Bali business hours.

Visit Our Bali Office

Juara Holding Group
Bali, Indonesia
By appointment only (Mon–Fri 09:00–17:00 WITA)

By appointment only (Mon–Fri 09:00–17:00 WITA). Call +62 811-2859-0000 to schedule.

Open In Maps

Before You Message

Send Us a Detailed Enquiry

The more you tell us up front, the more useful the first reply is. Your message goes directly to our visa team mailbox. We never share your data.

Who you are

Your name, nationality, and the best number to reach you on WhatsApp.

Your current permit

Which KITAS you hold, which category it falls under, and how long you have held it continuously.

How we can help

What you are trying to achieve, and any deadline you are working to.

For document-heavy enquiries (passport scans, employment letters, financial proofs), email is best.

FAQ

Contacting Us

How quickly will I get a reply?
Get a personal reply within 2 hours during Bali business hours (08:00–20:00 WITA, GMT+8). For email, we reply within 4 business hours.
Which channel should I use?
WhatsApp is our most-used channel — 87% of enquiries arrive there. We answer 7 days a week, 06:00–22:00 WITA. For document-heavy enquiries (passport scans, employment letters, financial proofs), email is best.
What if I message outside Bali hours?
WhatsApp messages sent outside business hours are queued and answered first thing next morning. For visa emergencies (overstay, day-of-departure), mark message URGENT and we’ll wake the on-call duty officer.
Which languages do you handle?
We work in English (primary), Indonesian (Bahasa), Mandarin, Japanese, and Russian. For German, Dutch, French, and other languages, we have partner agents who can join the conversation.
Can I visit the office?
Yes, by appointment only (Mon–Fri 09:00–17:00 WITA). Call +62 811-2859-0000 to schedule.

Get In Touch

A Personal Reply Within 2 Hours

Have a question about kitap bali permanent? Get a personal reply within 2 hours during Bali business hours (08:00–20:00 WITA, GMT+8).

+62 811-2859-0000 [email protected] 08:00–20:00 WITA (GMT+8) · 7 days

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